191 – Privacy Policy & Data Protection
Protecting your data on the 191 platform is our top priority. This policy details what information we collect, how we use it, and how we keep it secure.
What Information We Collect
When you create and use an account on 191, various types of information are collected — either automatically or with your consent. A full breakdown is provided below:
Name, email address, mobile number, date of birth, and password (encrypted) provided at registration.
Your device type, operating system, browser type, IP address, and session duration.
Deposit and withdrawal history (BDT/৳), partial payment method details. Full card numbers are never stored.
Pages visited, games or sections you spent time on, betting activity type, and a log of your actions on the platform.
How We Use the Information We Collect
191 uses your information only for specific, legitimate purposes. The main purposes are outlined below:
For account verification, login security, and the smooth operation of all platform services.
To process deposit and withdrawal requests accurately and to prevent financial fraud.
To resolve your issues promptly and provide our support team with the relevant context.
To send you relevant promotions and offers based on your preferences and activity (with your consent).
To analyze user experience and further improve the platform's performance and design.
To comply with applicable laws and regulations in Bangladesh and to provide information to authorities upon lawful request.
Cookies & Tracking Technologies
191 uses cookies and similar technologies to keep the platform running smoothly. Cookies are small text files stored in your browser.
Types of Cookies We Use:
- Essential Cookies: Essential for maintaining your login session and ensuring platform security.
- Functional Cookies: Used to remember your language preferences and settings.
- Analytics Cookies: Helps us understand which sections of the platform are used most.
You can manage or delete cookies from your browser settings, though some services may become limited as a result.
Data Retention & Security Measures
191 uses industry-standard security technologies to protect your personal data. All sensitive information is transmitted via SSL (Secure Socket Layer) encryption.
Passwords are never stored in plain text — a strong hashing algorithm is always used. Payment information is kept in a separate encrypted system.
How long we retain your data depends on service requirements and legal obligations. Once an account is closed, data is deleted after the applicable legal retention period.
- SSL/TLS encryption across all connections
- Passwords are secured with bcrypt hashing
- Payment data stored separately in an encrypted system
- Regular security audits and updates
- Round-the-clock monitoring against unauthorized access
Third Parties & Your Rights
Sharing Data with Third Parties
191 does not sell your personal data to third parties. However, limited information may be shared in the following circumstances:
- Payment processors (solely for completing transactions, limited to necessary information only)
- Legal authorities (upon mandatory request under Bangladeshi law)
- Certified security partners for fraud prevention
Strict confidentiality agreements are in place whenever data is shared with third parties.
Your Personal Rights
Under Bangladeshi law and international privacy standards, you have the following rights:
- Access: You may request access to view the information we hold about you.
- Correction: You may request corrections to any inaccurate or outdated information.
- Deletion: You may request deletion of your data where no legal obligation requires its retention.
- Marketing Opt-Out: You have the option to opt out of promotional emails.
To exercise any of these rights, email us at [email protected].
Policy Changes & Contact
191 reserves the right to update this Privacy Policy at any time. For significant changes, notice will be sent to your registered email or posted on the platform. Any revised policy takes effect from its publication date.
Continued use of the platform after any updates constitutes acceptance of the revised policy. We recommend revisiting this page periodically.
If you have any questions or concerns about this Privacy Policy, please contact us directly. Our team will respond as quickly as possible. For general inquiries, visit our FAQ See.
For any privacy-related requests or inquiries:
Email: [email protected]
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We take your privacy and data security seriously. Join 191 with confidence and enjoy the experience.